Privacy Policy
How we handle your data
We are committed to protecting your privacy and handling your personal data in a clear, responsible and secure way.
This policy explains what information Easy Compliance Tools collects, how we use it, who we share it with, how long we keep it, and the rights you have under UK data protection law.
Who we are
Easy Compliance Tools is an online platform providing guided compliance-document tools, digital reports, assessments and calculation records.
For privacy questions or data protection requests, contact:
What information we collect
We may collect and process the following types of information:
- Account information, such as your name, email address, login details and account preferences
- Contact details, such as billing details, phone number, business name or correspondence details where provided
- Property, premises, project or site information entered into our tools
- Assessment answers, compliance inputs, calculation data, uploaded evidence, notes, inspection dates and generated document content
- Payment-related information, such as payment status, billing reference, invoice details and transaction identifiers
- Support messages, emails, feedback and other communications you send to us
- Technical and usage data, such as IP address, browser type, device information, pages visited, interactions, error logs and security logs
- Cookie and analytics information where permitted by your cookie preferences
How we collect information
We collect information when you:
- Create an account or log in
- Enter information into one of our compliance tools
- Generate, preview, purchase, download or store a report or certificate
- Upload supporting evidence, documents or photographs
- Make a payment
- Contact us for support
- Use our website, where technical logs or cookies may be created
How we use your information
We use your information to:
- Create, preview, store, regenerate and download your compliance documents
- Provide access to your account, saved assessments and previous reports
- Process payments, invoices, refunds and fraud checks
- Provide customer support and respond to enquiries
- Maintain, secure, test and improve the platform
- Investigate errors, misuse, fraud, security issues or service problems
- Keep business, tax, accounting and transaction records
- Send service messages about your account, purchase, documents or important platform updates
- Understand site usage and improve performance, where analytics cookies are permitted
Our lawful bases for using your data
Under UK data protection law, we must have a lawful basis for using personal data. Depending on the situation, we rely on one or more of the following:
- Contract: to provide your account, generate documents, process purchases and deliver the digital products or services you request.
- Legal obligation: to keep accounting, tax, business and compliance records where required by law.
- Legitimate interests: to operate, secure, improve and protect the website, prevent misuse, respond to support requests and manage our business.
- Consent: where we ask for optional consent, such as for non-essential cookies, analytics or certain marketing preferences.
Where we rely on consent, you can withdraw that consent at any time. Withdrawing consent will not affect processing that has already taken place.
Generated documents and assessment data
Information you enter into our tools may be used to generate reports, certificates, previews, summaries and stored assessment records.
This may include property addresses, dutyholder details, assessor details, risk-assessment answers, fixture specifications, evidence notes, uploaded files and calculated results.
You are responsible for ensuring that any personal data you enter about another person is accurate and that you have an appropriate reason or authority to provide it.
Payments
Payments are processed securely by Stripe or another payment provider shown at checkout.
We do not store or have access to your full payment card details.
We may store payment status, transaction references, invoice details, billing information and purchase history so we can provide the service, maintain records and deal with support requests.
Cookies and similar technologies
We use cookies and similar technologies to operate the website, keep you signed in, protect the service, remember preferences, process payments and understand how the website is used.
Some cookies are necessary for the website to work and cannot be switched off through our cookie tools.
Analytics, marketing or other non-essential cookies will only be used where required consent has been given. You can change your cookie preferences where our cookie controls are available, or manage cookies through your browser settings.
Analytics
We may use analytics services, such as Google Analytics, to understand how visitors use the website and to improve the platform.
Analytics may collect information such as pages visited, approximate location, device type, browser, referral source and interactions with the website.
Where required, analytics cookies or similar technologies are only used with your consent.
Marketing communications
We may send service emails about your account, purchases, generated documents, security, payment issues or important changes to the platform.
We will only send marketing emails where we have a lawful basis to do so. You can unsubscribe from marketing emails at any time using the unsubscribe link or by contacting us.
Third-party services and processors
We use trusted third-party providers to help operate the service. These may include:
- Stripe for payment processing
- DigitalOcean for hosting infrastructure
- Google Analytics or Google Tag Manager for analytics and website measurement, where enabled
- Email providers for transactional emails, support emails and service notifications
- Cloudflare or similar services for DNS, security, caching or website performance, where used
- Professional advisers, accountants, legal advisers or insurers where necessary
- Authorities, regulators or law enforcement where required by law
These providers are only given access to personal data where necessary for the relevant service, legal requirement or business purpose.
International transfers
Some of our service providers may process data outside the United Kingdom.
Where personal data is transferred internationally, we take steps designed to ensure appropriate safeguards are in place, such as using providers with suitable transfer mechanisms, contractual protections or other safeguards recognised under UK data protection law.
Data storage and security
Your data is stored on secure infrastructure provided by hosting and technology providers such as DigitalOcean and other service providers we use to operate the platform.
We take reasonable technical and organisational measures to protect personal data from unauthorised access, loss, misuse, alteration or disclosure.
No online service can be guaranteed to be completely secure. You are responsible for keeping your account details and password safe.
How long we keep your information
We keep personal data only for as long as reasonably necessary for the purposes described in this policy.
Account, assessment and generated document data may be retained while your account is active so you can access, edit, reuse, regenerate or download your documents.
Payment, invoice, tax and accounting records may be retained for the period required for legal, tax, accounting and business record purposes.
Support messages and technical logs may be kept for a limited period to help us resolve issues, protect the service and improve the platform.
You can ask us to delete your account or personal data, but we may need to retain some information where required by law, for legitimate business records, to resolve disputes, or to protect against misuse or legal claims.
Your rights
Under UK data protection law, you may have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your personal data in certain circumstances
- Request restriction of processing in certain circumstances
- Object to processing in certain circumstances
- Request a copy of certain data in a portable format
- Withdraw consent where processing is based on consent
- Complain to the UK Information Commissioner’s Office
To make a request, contact: hello@easycompliancetools.com
We may need to verify your identity before responding to a request.
Complaints
If you are unhappy with how we handle your personal data, please contact us first so we can try to resolve the issue.
You also have the right to complain to the Information Commissioner’s Office, the UK data protection regulator.
ICO website: https://ico.org.uk/
Legal operator
Easy Compliance Tools is a trading name of Kabaddle LTD, a company registered in England and Wales.
In this policy, “Easy Compliance Tools”, “we”, “us” and “our” refer to Kabaddle LTD trading as Easy Compliance Tools.
Company number: 12956148
Updates to this policy
We may update this policy from time to time. The latest version will always be available on this page.
Last updated: July 2026